Our 30-day guarantee
Take your time trying any NordLihas product from our range. If it does not feel like the right fit, return it within 30 days for a full refund.
The promise
You have 30 days from delivery to return ordered items for any reason. We will issue a refund via your original payment method within 3 business days of receipt.
1
30-day returns
Simply changing your mind is reason enough.
2
Insured delivery
If the parcel was damaged in transit or went missing, we will send a replacement or refund your money at no extra cost.
3
Secure payment
We accept bank transfer and cash on delivery: we do not charge cards in advance or store payment card details.
4
Real support
Our team answers questions at [email protected] within one business day.
How to claim
- Write to us at [email protected] and include your order number in the message.
- We will get back to you within one business day with the return details and address.
- Post the package. We will process and confirm your refund as soon as the shipment arrives back with us.
All specific details can be found on our Returns policy and Delivery terms pages.